Cookies on our website

You will need to allow cookies to use our website - if you do not you will not be able to log in and use this service.

Authentication cookie: When you sign in we use an authentication cookie so that you can remain signed in when you move from page to page.
Expires – End of session.

Session cookie: We use a session cookie to prevent unsolicited form submissions from malicious websites whilst you are logged in.
Expires – End of session.

Third party cookies: Google maps We use Google Maps to provide information about the location of our child contact centres. Google analytics We may use Google Analytics to collect information about how visitors use our site. The cookies collect anonymous information that help us see the number of visitors to our site , which pages they visit and which browser they are using.

What are cookies:

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Websites use cookies in order to improve your user experience by enabling that website to ‘remember’ you for the duration of your visit (using a ‘session cookie’).

Cookies let you navigate between pages efficiently, improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.

What to do if you don’t want cookies to be set

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of this website.

If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set. If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

Useful information